Symbolic

FINAL Symbolic Frame When dealing with the symbolic frame, organizations tend to focus on the overall organizational culture and the effects situations have on company norms and values. Situations can represent and affect organizations in the overall development of the culture and structure of an entire company. Organizational culture is often developed by situations or events, which tend to shape and communicate a company’s values and organizational norms. These situations often provide powerful meaning and representation of a company’s culture and development and can often be a significant factor the overall success of failure of an entire organization. Even the smallest action can generate huge ramifications affecting the overall organizational culture. Developing a strong organization culture is a key factor for success as it enhances organizational identity, increases commitment from members in the company as well has generates a sense of stability and understanding throughout the overall organization.

With respect to the situation with Francesco and Helena, we are dealing with two individuals on totally different levels management who have conflicting values and principles. Francesco, who is the store manager is very business oriented and focused on maximizing sales and efficiency throughout his store. He wants to develop and manage a strong team in order to maximize sales goals and create a well functioning work environment. His hiring motive is to obtain the most qualified for the job in order to develop a stronger team. Helena is the VP for the Human Resource department of the organization and has a larger perspective of the company with respect to its overall perception to the general public. She wants to ensure equal employment opportunities for all individuals in order to manage a unified and widespread organizational culture. In the conflict between store management and HR to hire an individual with a learning disability, it becomes a sensitive ethical dilemma that can severely affect the organization’s culture both positively and negatively. In the symbolic frame the smallest action of the leaders of an organization can have strong ramifications and can either strengthen or weaken the culture that exists with a company.

In the perspective of Francesco, he feels that hiring an individual with a learning disability can disrupt the overall culture at his store, as he is determined on building a strong work environment with the right selection of employees. When hiring on the front line selecting the appropriate personality and individual is essential in order to keep a strong flow and culture within an organization. Having someone that does not fit the appropriate criteria can create instability throughout the work environment, which is why Francesco the store manager doesn’t want to hire an individual with a learning disability. On the other hand Helena, the VP of Human Resources, has a hiring motive with respect to providing equal employment opportunities to all individuals despite their lack of ability to learn. In the symbolic frame diversity can often provide a competitive advantage as it gives a company a wider variety of skills offered by the various members of the organization. The organization performs under constant pressure from stockholders and members of the public relations department to maintain a strong public reputation to ensure their success as an organization in a community. Providing equal opportunity for individuals to obtain employment can help maintain a strong ethical reputation throughout the public eye as well as maintain a stable work force in all aspects of the organization. In the symbolic frame, stories or events that occur throughout an organization and carry values and can reinforce group identity. The conflict on the level of the symbolic frame exists because Helena and Francesco are guided by different values and principles. They are both very different profiles of people who perfectly fit their positions, but yet need to find a common ground in presenting the organizations’ personality. The organization performs under constant pressure to do well for its customers that is tied into its stock, into public relations and it goes back to its day-to-day actions to maintain the life chain of events. They need to work towards a common mission of helping the organization be a diverse place and give talent an opportunity while helping governments and societies in general. Helena, Marta and Francesco have all the interest of working for prosperous organization that has the right candidates in the right positions, doing the right work.

In regards to analyzing the current situation between Helena and Francesco using the symbolic frame, becomes an ethical decision on whether or not to hire this individual. The ramifications of the decision can be both positive and negative whether they decided to hire this individual or not. In the case that this individual is not hired, it may affect the overall aspect of the organization’s culture in the public eye as it may be perceived as a form of discrimination. Though on the other hand for the store manager it is beneficial for his team environment on the front-end level by having another candidate that would better suit the position. The best scenario for this company to handle this sensitive ethical issue is to give the candidate an opportunity to go through the standard screening and base the decision to hire him not on his disability to learn, but on his overall qualifications and whether or not he would be a good fit. It is essential for both parties to communicate with each other to come up with a consensus of the overall impact of this decision and weigh out the pros and cons. Making an immediate decision based on discriminating the individual because of their learning disability is not the appropriate route to take and can have serious issues in respect to the organization’s culture in the future.

Hey Kevin, I discussed briefly some ideas, please read: Maja __Symbolic Frame:__ The conflict on the level of the symbolic frame exists because Helena and Francesco are guided by different values and principles. They are both very different profiles of people who perfectly fit their positions, but yet need to find a common ground in presenting the organizations’ personality. The organization performs under constant pressure to do well for its customers that is tied into its stock, into public relations and it goes back to its day to day actions to maintain the life chain of events. They need to work towards a common mission of helping the organization be a diverse place and give talent an opportunity while helping governments and societies in general. Helena, Marta and Francesco have all the interest of working for prosperous organisation who has the right candidates in the right positions, doing the right work.

The symbolyc frame is important because often communication between parties is a lot more than simply characters in an email message ( this is most of the communication between Marta-Gill). Marta and Francesco also communicate via email, but also meet in person more often than do Gill and Marta. Face to face meetings gives people access to non-verbal cues such as body language cues, sharing rituals in a day (taking coffee breaks and learning about a coworker`s or boss`s cat disease) seeing and judging about a person trough their personal spaces ( seeing a soccer picture on a desk ) and etc. This creates an informal link to a proffessional relationship, but only serve to reinforce the professional link. Francesco is acctually a Francesca in real life:)